Privacy Policy

1. Information We Collect

At Course Clarity Hub LLC, we collect information you provide directly to us, such as when you create an account, enroll in courses, or contact us for support.

Personal Information

• Name and contact information (email address, phone number, mailing address)
• Payment information (processed securely through third-party payment processors)
• Account credentials and preferences
• Course progress and completion data
• Communications with our support team

Automatically Collected Information

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent on site, click patterns)
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process payments and fulfill course enrollments
• Send you course-related communications and updates
• Provide customer support and respond to your inquiries
• Analyze usage patterns to improve our platform
• Comply with legal obligations and enforce our terms
• Send promotional communications (with your consent)

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party providers who help us operate our platform (payment processors, hosting services, analytics providers)
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes

4. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our platform. These technologies help us:

• Remember your preferences and login status
• Analyze site traffic and usage patterns
• Provide personalized content and recommendations
• Improve our services and user experience

You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.

5. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure data storage with access controls
• Regular security assessments and updates
• Employee training on data protection practices

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. Specific retention periods include:

• Account information: Until account deletion or 3 years of inactivity
• Course progress data: Until account deletion
• Payment records: As required by law (typically 7 years)
• Support communications: 2 years from last contact

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at [email protected].

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

10. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Information

If you have questions or concerns about this privacy policy or our data practices, please contact us: